These Terms of Service ("Terms") govern your purchase and use of a remote water-usage assessment from Cactus Water Environmental ("we," "us," or "our") through https://www.cactuswaterenvironmental.com. By submitting a request and completing payment, you agree to these Terms.
Our Service
Cactus Water Environmental performs a remote water-usage assessment of your property using satellite imagery, GIS mapping data, and the property details and water bills you submit. No site visit is performed. You will receive a written report identifying potential water waste, savings estimates, and rebate or funding programs that may apply to your property.
Payment
The assessment fee is $20, charged at the time you submit your assessment request. Payments are processed securely by Stripe; we do not store your full payment card details on our servers.
Refunds & Cancellations
[TODO: describe under what conditions an assessment may be cancelled or refunded, and the timeframe for requesting one.]
Accuracy of Estimates
Water usage, waste, and savings figures provided in your assessment are estimates based on the property information, water bills, and imagery you provide, and are not guaranteed outcomes. Actual results may vary based on factors outside our control, including changes in usage habits, weather, and equipment condition.
Third-Party Rebate & Funding Programs
Rebate, grant, and funding programs referenced in your assessment are administered by third parties (local, state, and federal agencies, and utility providers), not by Cactus Water Environmental. We do not control program availability, eligibility requirements, or funding levels, and we cannot guarantee approval for any program.
Contact Us
Questions about these Terms can be sent to info@cactuswaterenvironmental.com.